Lost or Stolen Credit Card

You need to notify us immediately if your credit card is lost or stolen, or if your PIN is divulged.

To report a lost or stolen card, call at any time on:

  • Adelaide Bank – 1800 035 383 
  • Advantedge – 1800 648 027 
  • Firstmac – 1800 621 199 
  • ING Direct – 131 455 
  • Origin or Columbus Capital – 1300 767 023 
  • Pepper – 1300 650 931 

It’s important that you notify us as soon as possible, as if you do not notify us within a reasonable time you may be liable for unauthorised transactions.